Hotel Custody

ITV

Hotel Custody explores the extraordinary circumstances and scenarios custody officers face everyday, with a new innovative and pioneering way of working.

Filmed in Birchin Way Custody Facility, a new state of the art, £14 million custody centre in Grimsby, the facility is taking a new approach to remanding people in custody; one which, if successful, will be rolled out nationwide.

The pioneering new facility is treating detainees as customers first, rather than criminals. A controversial way of operating custody units taking viewers behind-the-bars at one of Britain’s busiest police custody suites.